Thoughtful virtual healthcare and ongoing health programs in Ontario. Nurse practitioner assessment, a practical care plan and clear next steps — centred on you.
We listen. We explain. We help you take the next step.
A focused visit or a longer-term plan. Find the care that fits your needs, with clinical suitability confirmed through assessment.
Focused Ontario NP visits for everyday concerns and practical next steps.
Initial consultation $79 CADExplore care
Non-GLP-1 metabolic care for members who do not qualify for the GLP-1 pathway.
3-month full commitment: standard $2,712 CAD · founding $2,562 CAD · save $150 CADExplore care
Weight management for members clinically approved for the GLP-1 pathway.
3-month full commitment: standard $2,299 CAD · founding $2,149 CAD · save $150 CADExplore care
At-home blood collection through NiaHealth for the included Heart & Metabolic Panel at baseline and every 3 months while your program is active, with coordination, clinician-reviewed results and easy-to-read dashboard access. Refua’s panel scope applies, not every test NiaHealth offers.
Daily Dose individually packed daily vitamin/supplement packs, delivered monthly and included in both metabolic programs, support a convenient daily routine alongside nutrition and fitness guides. Suitability is reviewed individually.
Next-day home delivery through our pharmacy partner. Dispensing is subject to prescription approval and pharmacy requirements.
Learn about partnersA clear starting point.
A plan you can understand.
Find the right service, review the cost and choose your booking route.
Complete the intake and connect with an Ontario NP by video.
Understand your care plan, appropriate treatment and follow-up.
Healthcare is more than an appointment. Refua is being built to bring the conversation, the care plan and the coordination together.
Speak with an NP and understand your options. Your NP will explain any follow-up you need.
Practical recommendations, appropriate next steps and clarity about any follow-up.
Prices, testing, medication costs and follow-up terms will be stated before you commit.
Ontario nurse practitioners assess, explain and recommend care within their professional scope. Care Specialists help coordinate the journey.
Nurse Practitioner
Bachelor of Nursing, BSc · Master of Nursing (with high distinction)
Lorraine is a Nurse Practitioner who graduated with a Master of Nursing degree with high distinction. With a background in emergency room nursing, she is passionate about providing comprehensive, personalised care and treatment for her patients.
You can look up any Ontario nurse practitioner on the College of Nurses of Ontario public register.
When testing is appropriate, the next step is understanding what it means for you. Refua connects clinical assessment, results interpretation and practical next steps.
Your NP determines whether existing results or new testing can inform your plan. Virtual Care visits do not include program labs; tests outside program inclusions may cost extra.
At-home blood collection through NiaHealth for the included Heart & Metabolic Panel at baseline and every 3 months while your program is active, with coordination, clinician-reviewed results and easy-to-read dashboard access. Refua’s panel scope applies, not every test NiaHealth offers.
Public NiaHealth demonstration. This is not a Refua patient login and shows no Refua patient data.
Illustrative demo — not the NiaHealth dashboard
A summary of the discussion and the questions addressed.
Recommendations and appropriate treatment or testing next steps.
Interpretation in context, where results review is appropriate.
How and when to follow up, based on agreed care arrangements.
Example structure only. No patient results or clinical thresholds are shown.
Save $150, $300 or $500 CAD on an eligible 3-, 6- or 12-month metabolic program, compared with the same standard term.
Explore how Refua’s assessment, ongoing metabolic support and at-home testing compare with Felix, Jack Health, TELUS Health MyCare and Maple.
Compare Refua with other virtual-care optionsRefua comes from the Hebrew word רפואה, meaning healing or medicine. A name rooted in care, and a service welcoming to all.
Founder
Samuel founded Refua with a clear purpose: to make healthcare easier to access, easier to understand and easier to follow through on. Refua brings virtual care, practical next steps and care coordination together, helping people feel supported throughout their care journey.
Head of Operations · Nonclinical
Ricardo leads Refua's day-to-day operations, helping coordinate the team and the patient journey from booking through to follow-up.
Refua is the telehealth platform. Clinical care is delivered by Ontario nurse practitioners (NPs), within their professional scope. Care Specialists help with booking and coordination, not clinical consultations. Registration can be verified on the College of Nurses of Ontario public register.
Refua currently serves Ontario. You must be in Ontario during your clinical appointment. Other provinces are planned expansion areas, with no confirmed launch dates. See our Service area page for Ontario eligibility information.
Virtual Care service fees and 3-, 6- and 12-month program totals are listed on our Pricing page. Programs are fixed 3-, 6- or 12-month terms paid upfront in full; there is no month-to-month plan. Each program page lists confirmed inclusions. Medication is paid separately; Virtual Care visits are charged per selected visit. OHIP or insurance reimbursement is not promised.
No. Prescribing, testing, documentation and referrals depend on the NP’s assessment, clinical scope and suitability. A referral does not guarantee specialist acceptance, access or a particular wait time.
Your clinician explains your care plan and appropriate next steps, which may include treatment, testing, results review, a referral or in-person care. Any additional fees are disclosed before you commit.
No. Refua is not an emergency service. Call 911 or seek emergency care when immediate help is needed. Some concerns require an in-person assessment rather than virtual care.
These providers also offer virtual care or weight-related support. Refua brings together Ontario NP care, fixed 3-, 6- or 12-month metabolic programs, included at-home NiaHealth panels at baseline and every 3 months while active, and Daily Dose packs delivered monthly. Compare the actual care, testing, medication costs and term commitments—not just headline prices. Refua does not claim that other providers lack ongoing support.
No. Refua offers focused Virtual Care visits, non-GLP-1 metabolic Concierge care and clinically assessed Weight Loss Management. Program care combines assessment, monitoring, lifestyle guidance, included panels and supplement packs. Medication is extra and prescribing is never guaranteed.
Both metabolic programs include at-home blood collection through NiaHealth for the Heart & Metabolic Panel at baseline and every 3 months while active, clinician-reviewed results and dashboard access. Virtual Care visits do not include these program labs.